Game Day Positions

Duties:

• Follow supervisor’s assignments for opening and closing procedures, as well as food production.
• Prepare food and beverage products for customers by following recipe guidelines, using proper preparation techniques, and sanitation guidelines.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Set up and operate kitchen equipment.
• Clean equipment properly according to correct procedures.
• Keep the workstation clean, organized, sanitized, and sufficiently stocked.
• Work cooperatively with co-workers and management.

Qualifications:

• Cooking experience preferred (line cook, restaurant cook, or prep cook).
• Excellent understanding of various cooking methods, ingredients, equipment, and procedures.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Food Handler’s certification is an asset.
• Accuracy and speed in executing assigned tasks.

Physical Requirements:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing for the entire length of shift.
• Ability to perform normal lifting of stock up to 50 pounds.
• May be required to work in confined and/or narrow spaces.

Duties:

• Greet guests, communicate offerings and answer any guest questions in a friendly manner.
• Become educated with all menu items and able to assist guests with questions.
• Mix, pour, and serve basic alcoholic drinks in accordance to menus and liquor laws.
• Follow all proper alcohol service standards including asking for ID (when necessary), maximum quantities of service, and safe alcohol service.
• Serve beverage items in correct proportions, following proper sanitation guidelines.
• Participates in the set-up of the kiosk, arranges inventory, notifies supervisor of any inventory deficiency or shortages.
• Assists in counting inventory prior to and after shift.
• Perform clean-up duties to maintain the quality appearance of the work area, including cleaning equipment.
• Record all transactions via the point-of-sale system and inform guests of the amounts owed.
• Collect the proper money for food and beverage items; processes credit cards or determines correct change for guests.
• Account for all transactions; maintain accurate cash count and balance cashout at end of shift.

Qualifications:

• Ability to provide excellent guest service.
• Basic math skills; ability to accurately account for cash and inventory.
• Effective communication skills; ability to communicate with guests and receive orders.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Smart Serve certification is required.
• Food Handler’s certification is an asset.
• Bilingualism is an asset.

Physical Requirements:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing for the entire length of shift.
• Ability to perform normal lifting of stock up to 50 pounds.
• May be required to work in confined and/or narrow spaces.

Duties:

• Ensure guest satisfaction through the highest standards of customer service, anticipating the needs of guests and exceeding their expectation.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Provide suggestions and upsells to guests.
• Deliver food and drinks to guests, ensuring expediency and accuracy of each order.
• Follow all proper alcohol service standards including asking for ID (when necessary), maximum quantities of service, and safe alcohol service.
• Ensure suites are kept clean and organized.
• Record all transactions via the point-of-sale system and run tabs for guests for the duration of the game.
• Collect the proper money for food and beverage items; processes credit cards or determines correct change for guests.
• Account for all transactions; maintain accurate cash count and balance cashout at end of shift.
• Restock suites as needed.

Qualifications:

• Experience in the food & beverage industry.
• Strong communication and listening skills and the ability to communicate with guests and respond to inquiries.
• Smart Serve certification is required.
• Food Handler’s certification is an asset.
• High energy and ability to work in a fast pace environment.
• Bilingualism is a strong asset.

Physical Requirements:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing or climbing stairs for the majority of shift.
• Ability to perform normal lifting of stock up to 50 pounds.

Duties:

• Perform opening and closing duties as directed by the manager or supervisor.
• Keep food and beverage items stocked, delivery necessary stock to various areas of the ballpark.
• Ensure coffee is brewed fresh and delivered to appropriate areas.
• Deliver food and beverage items to guests in the stands and in the suites.
• Become educated with all menu items and able to assist guests with questions pertaining to food allergies and sensitivities.
• Keep back of concession clean and organized; wash dishes as necessary.
• Assist suite servers in restocking and cleaning suites.
• Assist other concession staff in their duties.

Qualifications:

• Ability to provide excellent guest service.
• Effective communication skills; ability to communicate with guests and deliver orders.
• Ability to work effectively with others.
• Ability to work in a fast-paced environment.
• Previous food and beverage experience is an asset.
• Smart Serve certification is required.
• Food Handler’s certification is an asset.
• Bilingualism is an asset.

Physical Requirements:

• Ability to constantly stand, walk, bend, reach, and perform repetitive motions.
• Ability to remain standing for the entire length of shift.
• Ability to climb stairs multiple times throughout shift.
• Ability to perform normal lifting of stock up to 50 pounds.
• May be required to work in confined and/or narrow spaces.