All ticket sales are final. The Ottawa Titans will attempt to play every game, even if it is raining at game time.
Local media are advised about game status as soon as a decision is made.
Please check for weather and game delay information on the home page or the Ottawa Titans' official Facebook, X (Twitter), or Instagram accounts @Ottawa_Titans.
Stay connected with the Titans on all platforms
here.
PLEASE NOTE: This policy is in effect for games postponed or cancelled and not a regulation game.
Single Game Tickets, Group Tickets, Flex Plans, and Mini-Packs
In the event of a rain out or cancellation, tickets can be exchanged by either calling the Ottawa Titans Front Office at 343-633-2273, or emailing the Box Office at boxoffice@ottawatitans.com between business hours, Monday-Friday from 9:00 a.m. to 5:00 p.m.
Tickets can be exchanged for a ticket of equal value for any remaining regular season home game during the same season (subject to availability).
Please note, fans cannot exchange their tickets at the Box Office windows.
Suite Tickets
In the event of a rain out, a Suite can be exchanged for any remaining regular season game during the same season (subject to availability). Suite Ticket Holders must make alternate arrangements with the individual or organization that rented the suite.
Season Tickets
In the event of a rain out, Season Tickets can be exchanged. In the event that a game is not rescheduled, Season Ticket Holders will receive a credit toward their Season Ticket renewal.
Rain Delay
The game is temporarily paused due to rain. Games are placed in rain delay in the hope that the rain will pass, and the game can be resumed later that same day.
Suspended/Rain-Shortened
A game may be suspended at any point due to weather and resumed from the point of suspension another day.
A game is considered rain-shortened when the umpires halt play after the game is deemed official (after 4.5 innings when the Titans are leading or after 5 innings if the game is tied or the visiting team is leading).
Postponed
A postponed game is one that has not started and will not be played on the originally scheduled date due to inclement weather or unplayable field conditions.
Postponed games are typically made up as part of a single-admission doubleheader the next time the two teams meet.
Cancelled
A cancelled game is one that will not be rescheduled. Typically, games are deemed cancelled when the schedule does not permit the two teams to play another game against each other.
F: 343-633-2274
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Sat - Sun Closed
Open Noon-5 pm on Game Day Sat
Open 10 am-Noon on Game Day Sun
Mon - Fri 9:00 am - 5:00 pm
Sat - Sun Closed
Open Noon-5 pm on Game Day Sat
Open 10 am-1 pm on Game Day Sun
Shop.OttawaTitans.com is available 24/7.
Mon - Fri 9:00 am - 5:00 pm
Sat - Sun Closed
Open 9 am-8 pm on Game Day Mon-Fri
Open Noon-7:30 pm on Game Day Sat
Open 10 am-2:30 pm on Game Day Sun
Ottawa Stadium is located on the original territories of the Algonquin and Anishinaabe peoples.
Gates open 1 hour before game time.
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